Yes we can once a Canadian doctor has reviewed your "chart" and approved the prescription under his/her Canadian license.
Do I get charged a shipping charge for every prescription?
Shipping charges are $9.99 (US Dollars) per package (not per drug) for prescription items.
Is the dispensing fee charged for each prescription?
Our Dispensing fees are included in our prices.
Are all American drugs available?
Not all drugs available in the United States are available in Canada..
What is the difference between a brand name drug and a Generic drug?
A generic drug is a medication for which the original manufacturer has lost patent protection. Because of this, other manufacturers are allowed to produce and sell the exact medication at a lower more competitive price. The generic drug is the exact same medication as the original brand name drug, simply made by another company. Due to strict regulations on the generic drug industry, these drugs must provide the same therapeutic effect as the brand name drug.
What information does CanUSAMeds need from me so that my order will be processed as fast as possible?
We need from you:
A Customer Authorization Agreement. You can submit this to us in 1 of 3 ways:
Submit it online
Sign and fax it to us toll free at 866-469-7171
Sign and mail it to us
CanUSAMeds
3108 S. Rt. 59
Suite 124-287
Naperville, IL 60564
Phone: 877-469-9619
A Patient History questionnaire. You can submit this to us in 1 of 3 ways:
Submit it online
Complete it and fax it to us toll free at 866-469-7171
Complete it and mail it to us
CanUSAMeds
3108 S. Rt. 59
Suite 124-287
Naperville, IL 60564
Phone: 877-469-9619
A valid American prescription. You can get us the prescription information in 1 of 3 ways:
Fax us the original prescription that has been signed by your doctor
Give us your local pharmacy’s name, phone number and fax number so that we may contact them to get a copy of the prescription (note: choosing this option can take up to one week longer to process.)
Give us your doctor’s name, phone number and fax number so that we may contact them to get a copy of the prescription (note: choosing this option can take up to one week longer to process.)
Your billing information: a credit card that is either MasterCard or VISA.
How long will my order take to process?
It takes 8 business days to process your prescriptions once we have your COMPLETE patient profile and your VALID American prescription, plus 7 to 10 business days for shipping.
Why can CanUSAMeds only write a prescription for a maximum of 3 months?
Due to regulations put into place by the FDA, American citizens are only allowed to import a maximum of 3 months worth of medication for personal use. Any amount above this 3 month limit is not considered "personal use".
What can slow down the process of my order?
At CanUSAMeds, our goal is to get your medications processed within 8 business days, and 7-10 business days for shipping. Sometimes, this process can be slowed down slightly if:
a) We have to contact your doctor or pharmacy to get a copy of the prescription. Sometimes your local pharmacy or doctor may not get back to us right away, and this will therefore slow down the process. It helps if you are able to speak to your doctor or pharmacist to remind them to send out a copy of your prescription as soon as possible.
b) Your credit card information is inaccurate or incomplete. Always ensure that you copy down your credit card information accurately, and ensure that all the fields are completed when filling in our on-line forms.
c) Your credit card company denies the purchase because it is from a foreign company. Sometimes as a security measure, credit card companies will deny purchases that are made in a foreign country if they can tell that you haven’t traveled there recently. It helps if you are able to speak to your credit card company to let them know that a purchase from Canada be going through on your credit card, so that they will know to permit this purchase.
What do you accept for payment?
At CanUSAMeds, we accept VISA, and MasterCard. If you are submitting your order by fax or mail.. We DO NOT accept Personal Checks or Postal Money Orders.
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